Enabling Clarity

For Customer Centric Brands

To remain relevant to consumers, and have a sustainable and profitable business, despite the disruptions and fierce competition in the marketplace, becoming creative and innovating often has become imperative. That is why as D&I, we are rational about the choices we make on behalf of our clients, and excellence is what we want our stakeholders to associate our work with. We believe that teamwork and our expertise will certainly get us there.

We C.R.E.A.T.E! That is who we are.

RETAIL CONSULTING

We are a marketing consulting firm. We advise organisations and brands on strategy, marketing, leadership, and innovation across all industries.

We assist you in seeing the world in new ways, discovering opportunities you may not have anticipated, and achieving results that bridge the gap between what is and what can be. 
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THE RELEARN PROJECT

The RELEARN project is an educative initiative that cuts across retail and adjacent industries with a strong focus on making the customer experience more efficient and effective in the marketplace.   

It has become imperative to focus on this project from two viewpoints. The opportunities for individuals interested in having a rewarding career in retail, and others looking at building a business and any customer facing disciplines, and existing owners of retail businesses and corporate organisations, eager to keep their most potent competitive advantage; their people, motivated to keep delivering a pleasurable customer experience that will lead to profits and business growth.

IN PERSON/VIRTUAL TRAINING 

Join successful brands like Maybrands, Celio, and Mango, in hiring D&I Consulting to talk to, train, and motivate your teams if you want to boost sales, margins, and have great customer reviews. 

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D&I RESEARCH

D&I offers syndicated consumer insights as well as customized research solutions, allowing organisations to capitalize on critical opportunities,

avoid threats and accelerate their company’s growth.   
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D&I TECH

D&I have collaborated with partners in enabling clarity for our clients that have taken the bold step to latch on the AI solutions for retail-based businesses. They include developers, engineers, designers, and strategists coming together to build creative solutions for retail businesses.

As technology continues to disrupt industries and customer behaviours and preferences change, every organisation is vulnerable… if they get comfortable with the old ways of working.  
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MARKETING COMMUNICATIONS

We also enable clarity for consumers and target audiences, we accomplish this by building strategies, and designing content that resonates with consumers. With so many choices to choose from and so much noise in the market, brands can only connect with their consumers with unique story telling that capturing a problem

they are trying to solve, and demonstrating how services and products of clients proffer solutions for them, whether it is hospitality, lifestyle, leisure, sport, retail, app, or internet. They include:  

  • Brand Positioning 
  • Brand Architecture 
  • Brand Activation & Guidelines 
  • Content Creation 
  • Print & Collateral Design 
  • Brand activation 
  • Creative & Art direction 

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RETAIL INDUSTRY

The global pandemic has accelerated the shift toward the future of retail with digital assets and investments becoming increasingly critical to meeting consumers’ new needs and fending off new competitors.

D&I helps the world’s leading retailers develop and deliver the right digital, analytics, and tech strategy to thrive in this dynamic marketplace.
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FASHION RETAIL

We help retail brands in rethinking their strategy and optimizing their operations to adapt to the changing demands of consumers and supply networks.

Since the pandemic hit, customers have either embraced online shopping more; even in categories they would have never imagined, or reduced their discretionary spending, focusing on value instead.

At D&I, we help players in this industry invest in essential digital solutions that will reduce cost in the long run, heighten customer experience and the bottom line while ensuring the people’s work and capabilities complement these changes.
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Swarovski

Peter Drucker was quoted as saying “because the purpose of business is to create a customer, the business enterprise has two – and only two- basic functions: Marketing and Innovation.”

We couldn’t agree more. D&I is a marketing consultancy and we are here to enable clarity for our clients so they can maximise their potential in the market place.

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